Retail Supervisor

Hudson News - Boston, MA 02128
Hudson News - Boston, MA 02128
Hudson News - Boston, MA 02128
Job Description
What we offer you!

Competitive Salaries
Medical, Dental & Vision Insurance
Company Paid Life Insurance
Paid Vacation
Paid Sick Time
Employee Recognition Programs
Advancement and Growth Opportunities
On-going Training & Development
Qualified candidates should submit their resume for immediate consideration

PURPOSE:

Provide excellent customer service and maximize sales by assisting in the daily operation of the stores.

JOB RESPONSIBILITIES:
Conducts store opening/closing/ shift change procedures.
Provides staff training.
Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation, void processing and deposits.
Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.
Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.
Ensures that staff report to work on time, dressed in clean full uniform, including nametags.
Ensures all sales associates are aware of daily sales targets.
Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.
Demonstrates effective management of customer queuing
Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
Ensures that all staff tardiness and absences are reported to management.
Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk.
Ensures that staff is aware of procedural changes and/or other latest memorandums.
Ensures that staff is offering an up-sell/add-on sale to each customer.
Has in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
Ensures all damaged goods are returned to the warehouse properly tagged.
Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.

KNOWLEDGE, SKILL, AND ABILITY:
Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.
Provides supervision and support to store staff.
Works with on-site jobbers and sales representatives.
Leadership qualities, interactive, and approachable.
Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.
Good problem-solving skills.

EDUCATION AND EXPERIENCE:
High School Diploma or equivalent.
One or more years of retail supervisory experience

Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.
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